source:[1] James Cook University augments ServiceNow platform with AI - iTnews (https://www.itnews.com.au/news/james-cook-uni ...)[2] ServiceNow nears deal to buy cyber security startup - iTnews (https://www.itnews.com.au/news/servicenow-nea ...)[3] ServiceNow near deal to buy cyber security startup - iTnews (https://www.itnews.com.au/news/servicenow-nea ...)