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Valvoline's Great Canadian Oil Change secured the highest rank in the J.D. Power 2025 Canada Customer Service Index with a score of 830, marking its second consecutive win.
A convergence of record-breaking holiday road travel and widespread driver unpreparedness for winter conditions is creating a complex risk environment. A recent Valvoline survey indicates that over 62% of drivers have experienced winter breakdowns, suggesting a potential surge in demand for automotive services and a rise in insurance claims amid the travel boom fueled by falling gas prices.
Valvoline's stock has retreated as investors assess its service-oriented strategy against the accelerating transition to electric vehicles (EVs). The pullback reflects concerns about the long-term viability of its business model, which remains heavily reliant on traditional combustion engines.
Valvoline Instant Oil Change secured a top spot on Yelp’s “Most Loved Brands” list, highlighting the value of consumer trust. Meanwhile, institutional investors are heavily acquiring shares in auto parts suppliers, signaling confidence in the sector’s industrial backbone.